System administrator (HelpDesk)

System administrator (HelpDesk)

Remote, Europe | Full-time

Responsibilities

  • Perform system and application updates
  • Manage tickets and prioritize tasks
  • Provide user support by resolving issues
  • Procure equipment and conduct audits to ensure compliance

Requirements

  • At least 1,5-2 years of experience as a System Administrator or a similar role
  • Proficiency in MacOS, Linux, or Windows operating systems
  • Familiarity with Mattermost, Slack, or other communication tools
  • Experience with backup systems and network diagnostic programs
  • Knowledge of antivirus software and mail software
  • Understanding of network security concepts
  • Experience in configuring firewalls and setting up VPNs
  • Familiarity with intrusion detection systems
  • Intermediate English proficiency (B1) in speaking and writing

We offer

  • 10 paid sick leave days per year
  • 20 paid vacation days per year
  • Public holidays according to current legislation
  • Medical insurance
  • Compensation for professional education and language learning
  • Compensation for a sports subscription or sports equipment

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