Client Relationship Specialist
Southeast Asia | Full-time
Responsibilities
- Identify and understand potential customers’ needs to help turn them into active users
- Provide clear and concise presentations of our products and services, tailored to the customer’s needs, address customer concerns
- Keep accurate records of customer interactions in our CRM system
- Work towards achieving targets and contributing to the team’s success
- Receiving training on the company’s products, services, and processes
Requirements
- Strong communication skills, able to interact effectively with different types of customers
- Proven experience in sales, with a track record of meeting or exceeding targets
- Integrity and reliability, with the ability to work well under pressure
- Familiarity with CRM software, MS Office, and Google Workspace
- Problem-solving skills and the ability to handle customer issues effectively
- Proficient in English and Malay
We offer
- 16 paid vacation days per year
- 14 paid sick leave days per year
- 11 days Public holidays
- Medical insurance
- Dental expenses reimbursement
- Parking and commuting reimbursement
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)